Q: Where can I buy a Massomedic Chair?
A: Massomedic chairs can be purchased from our authorized dealers.

Q: What is the warranty on Massomedic chairs?
A: Each Massomedic chair comes with one-year factory warranty. Extended warranty is available upon request from our dealers.

Q: What If I experience a problem with my Massomedic chair?
A: Contact us isung the methods listed on our Contact page to reach out to our customer service team.

Q: Where can I find my chair’s User Manual?
A: Each chair box contains a User Manual, if you can't find yours, you can contact us here and we would be happy to send you a digital version.

Q: What is the weight capacity on an Massomedic chair?
A: All of our Ogawa chairs can safely hold up to 250 LBS.

Q: Is there a height limit on the Massomedic chairs?
A: Massomedic models are designed to fit anyone approximately 5’2” to 6’5” in height. Additionally, the footrest length is adjustable on all models.

Q: How long has Massomedic been making massage chairs and lift chairs?
A: For over 20 years Massomedic has constructed high-performance massage chairs, ergonomic zero gravity recliners, and targeted massage products that rejuvenate the mind and body.

Q: Where are Massomedic chairs made?
A: All of our Massomedic chairs are made in our factory in China.

Q: Where is Massomedic based?
A: Massomedic marketing, sales, design team, customer service, and executive offices are based in Miami, Florida.

Q: How do I clean my Massomedic chair?
A: To clean your chair you should simply dust/vacuum over the high performance leatherette, wipe the chair using a cloth moistened in a warm mild soap solution, and then wipe with normal water. Do not use saddle soap, polishes, or waxes.